Get where you need to go.
Installation, platform details, product questions, release notes, privacy information, and direct support are organized here.
Install ChatSnapAI
Official Chrome and Microsoft Edge store status, first launch, Pro activation, and troubleshooting.
Installation help → ◫Supported platforms
Production support details for ChatGPT, Claude, and Gemini.
Platform details → ?FAQ
Answers about exports, privacy, Free vs Pro, licensing, and backups.
Browse FAQ → ↻Manage or cancel Pro
Open Link with the email used at Checkout to update payment details or manage or cancel your ChatSnapAI Pro subscription.
Open Link → ◎What’s new
Release notes and the latest product changes.
Open changelog → ◇Privacy architecture
See what stays local and what Pro licensing sends.
Read privacy → §Terms
Product terms and usage information.
Read terms → ✉Contact ChatSnapAI support
Send a structured support request without opening your email app. We route technical, billing, privacy, security, and legal requests to the right ChatSnapAI inbox.
Open support form ↓Specialized contacts
Security: chatsnapai-security@jbrcollection.com
Billing & licensing: chatsnapai-billing@jbrcollection.com
Privacy: chatsnapai-privacy@jbrcollection.com
Legal & terms: chatsnapai-legal@jbrcollection.com
Tell us what happened.
Use the form for product help, billing and licensing, privacy, security, legal questions, or general ChatSnapAI inquiries. Your request is sent to the appropriate ChatSnapAI role inbox.
Prefer email? chatsnapai-support@jbrcollection.com